microsoft.public.crm :: Use of MS Dynamics CRM in Utility Billing


	Use of MS Dynamics CRM in Utility Billing Hello Friendz, I was wondering if we can easily use Microsoft Dynamics CRM 3.0 for 'Utility Billing System and Print Presentment'. This also involves use of handheld devices for reading meters and bill presentment. In case you know about a better solution for this requirement, please share that with me. -- Regards, Dave Banerjee Cell: 0060 17331 4676 \| email: IfThenElseEn@msn.com \| IfThenElseEn@GMail.com That depends on what you mean by "easily" ;-) CRM out of the box will provide a great, flexible platform to quickly develop a robust business solution. From what you've stated about your requirements, it sounds like you would need to do quite a bit of custom development. However, unless there is a pre-built application specific to your industry that meets all of your needs, CRM can be a great option. Take a look at this presentation for an idea of what CRM is capable of: http://sessions.visitmix.com/default.asp?event=1011&session=2012&pid=... -- Matt Wittemann, CRM MVP http://icu-mscrm.blogspot.com - Hide quoted text - "Dave Banerjee" wrote: > Hello Friendz, > I was wondering if we can easily use Microsoft Dynamics CRM 3.0 for 'Utility > Billing System and Print Presentment'. This also involves use of handheld > devices for reading meters and bill presentment. > In case you know about a better solution for this requirement, please share > that with me. > -- > Regards, > Dave Banerjee > Cell: 0060 17331 4676 \| email: IfThenElseEn@msn.com \| > IfThenElseEn@GMail.com Thanks a lot Matt. Yes, I was looking at this presentation from Philips blog. I was looking at another solution till this morning and after looking at what Invoke has done with Microsoft Dynamics, I feel more comfortable. I have now decided to use Microsoft Dynamics CRM 3.0 for this opportunity. Thanks to Invoke for creating something like this which people normally don't use MS CRM for and thanks to Matt and Philip for sharing this. -- Regards, Dave Banerjee Cell: 0060 17331 4676 \| email: IfThenElseEn@msn.com \| IfThenElseEn@GMail.com "MattNC" <Mat@discussions.microsoft.com> wrote in message news:F641F625-B68B-4430-9D11-1EC33EF11EA9@microsoft.com... - Hide quoted text - > That depends on what you mean by "easily" ;-) > CRM out of the box will provide a great, flexible platform to quickly > develop a robust business solution. From what you've stated about your > requirements, it sounds like you would need to do quite a bit of custom > development. However, unless there is a pre-built application specific to > your industry that meets all of your needs, CRM can be a great option. > Take a > look at this presentation for an idea of what CRM is capable of: > http://sessions.visitmix.com/default.asp?event=1011&session=2012&pid=... > -- > Matt Wittemann, CRM MVP > http://icu-mscrm.blogspot.com > "Dave Banerjee" wrote: >> Hello Friendz, >> I was wondering if we can easily use Microsoft Dynamics CRM 3.0 for >> 'Utility >> Billing System and Print Presentment'. This also involves use of handheld >> devices for reading meters and bill presentment. >> In case you know about a better solution for this requirement, please >> share >> that with me. >> -- >> Regards, >> Dave Banerjee >> Cell: 0060 17331 4676 \| email: IfThenElseEn@msn.com \| >> IfThenElseEn@GMail.com