Hi
After we have created a contact in CRM, we can not select the contact after
clicking on the 'To' box in Outlook. The contact does not appear in the
'Select Names' list.
If I create a new contact in CRM and afterwards I attempt to send an email
to this contact from Outlook, the contact is not available. I would usually
click on 'To' and in the 'Select Names' list I change the filter to CRM
contacts however the newly created contact does not appear.
I thought that Local Data settings may have someting to do with this however
I tested this and I am still unsure why new contacts do not appear in this
list.
I am also the System Administrator. Any ideas?
Thanks alot
Mark
Hi
After we have created a contact in CRM, we can not select the contact after
clicking on the 'To' box in Outlook. The contact does not appear in the
'Select Names' list.
If I create a new contact in CRM and afterwards I attempt to send an email
to this contact from Outlook, the contact is not available. I would usually
click on 'To' and in the 'Select Names' list I change the filter to CRM
contacts however the newly created contact does not appear.
I thought that Local Data settings may have someting to do with this however
I tested this and I am still unsure why new contacts do not appear in this
list.
I am also the System Administrator. Any ideas?
Thanks alot
Mark
-----------------------------------------------Reply-----------------------------------------------
Hi
After we have created a contact in CRM, we can not select the contact after
clicking on the 'To' box in Outlook. The contact does not appear in the
'Select Names' list.
If I create a new contact in CRM and afterwards I attempt to send an email
to this contact from Outlook, the contact is not available. I would usually
click on 'To' and in the 'Select Names' list I change the filter to CRM
contacts however the newly created contact does not appear.
I thought that Local Data settings may have someting to do with this however
I tested this and I am still unsure why new contacts do not appear in this
list.
I am also the System Administrator. Any ideas?
Thanks alot
Mark